• Delivery

    All orders will be processed within 2 working days from the date of purchase. You ought to receive within 1-3 business days after courier has picked up your parcel.

    Should you require your treats urgently,do write to us before placing your order.

  • How much is delivery?

    Free delivery per location with a minimum purchase of $60SGD . Otherwise a flat rate fee of $5 applies.

  • My order is late.

    While we strive to ensure your order arrives within standard delivery time frame, certain unexpected factors can cause delays. All orders are dispatched by a 3rd party provider & we have minimal control once parcel has been collected. We seek your kind understanding & patience if there are delays & no refunds will be made due to late delivery.

  • Returns & Exchanges

    No returns or exchanges can be made after an order has been processed. We value each and every of our drooling customers, should there be any problem with your order, do contact us within 6 hours of receiving your parcel. Photos should be attached for us to properly address your concerns.

  • What other payment modes do you accept?

    We accept all debit/credit card payments online.

    For local(SG) orders, PAYNOW/BANK TRANSFER payment options are available.

  • I would like to customise an item for a 'barkday' pawty.

    We love creating special moments! Do write to us for any customisation/collaboration.